Change management is a systematic approach dealing with the transition or transformation of an organization’s goals, processes or technologies. The purpose of change management is to implement strategies for effecting change, controlling change and helping people to adapt to change.
Change Management
Lead & Support
Change Management Method is a structured approach designed for managing the human aspects of major business change. It is designed to support performance improvement and business transformation (including digital change) initiatives.
”The secret of change is to
Socrates
focus all your energy not
on fighting the old, but
on building the new
Method Overview
This method consists of three main process phases, described in more details below:
Business Engagement
Business Readiness
Business Adoption
Business Engagement
Involve and motivate targeted stakeholders to enable ownership of the business solution and equip leaders to successfully drive change. This phase includes the following main steps:
- Enable Change Governance
- Develop Change Strategy and Plan
- Define Vision and Case for Change
- Assess Change Capability and Culture Alignment
- Engage Change Sponsors & Stakeholders
- Perform Change Communications
Business Readiness
Prepare the business for change by aligning peoples’ skills and roles to the new solution and enable stakeholders to adopt business change. This phase includes the following main steps:
- Plan and Manage Business Readiness
- Conduct Business Readiness Assessment
- Perform Change Impact Analysis
- Assess, Plan, Develop, and Evaluate Training
- Align Organization and Roles
Business Adoption
Ensure desired business outcomes are achieved while maintaining business accountability for adoption and sustainment of change. This phase includes the following main steps:
- Validate Business Adoption
- Post Implementation Support
- Establish Process and Performance Excellence
- Transfer Knowledge