Enterprise Operating Model Design is a service delivery method that allows Client to translate strategic intents into operational capabilities. Operating model decisions are unique to each entity given their corporate strategy and underlying business models. An enterprise operating model addresses decisions regarding business structure and the design of end-to-end capabilities across the enterprise.
Operating Model
Design & Improvement
Enterprise Operating Model Design is a process to analyze and document a blueprint to operationalize corporate strategy.


”An architected operating
model will be the
sharpest tool fit
to deliver on
organizational strategy
and its purpose

Method Overview
Every single organization, whether a commercial, non-profit or government body, has an operating model. For as long as there is purpose for an organization to exist and deliver results, it will be organized in some shape or form around structures, procedures, processes and similar.
Assess Market and Competitive Landscape
Assess the market conditions including disruptive technologies, competing business models and emerging market opportunities to gather useful insights and external drivers for the strategy.
Understand Business Model Segmentation
Understand and analyze the different business models that exist, the financial conditions, performance needs and opportunities that exists to standardize and leverage existing capabilities across the different models.
Understand Current Enterprise Operating Model
Understand and document the current operating model outlining the enterprise capabilities, business structure and operations and identify priority improvement opportunities that will meet the needs of the business strategy.
Develop Target Enterprise Operating Model
Identify target capability requirements and assess options to select the operating model best aligned to the business strategy and market requirements.
Develop Value Case and Roadmap
Determine the economic case and transformation roadmap to achieve the target state.
